You may return any item within 7 days of delivery for a refund of the purchase price, minus our 20% restocking fee. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). But if the return is not due to error, the buyer will be responsible for the return shipping label.
You should expect to receive your refund within 72 hours of us receiving your package at our facility, however, in many cases you will receive a refund quicker than that.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.